25th June 2026 • The HERALD • Page 69 v READ THE HERALD ONLINE: www.herald-publishing.co.uk v ASK A PROFESSIONAL LJM Bookkeeping Services I provide a range of accounting and business services to individuals, partnerships, charities and small businesses. I am licenced through the Institute of Certified Bookkeepers for the following services. Bookkeeping, Computerised Accounting Software, Final Year End Accounts, Payroll Management, CIS, VAT, Self Assessment Tax for Individuals and Construction Industry Scheme, Statutory Accounts for Small Businesses including Corporation Tax and related submissions, Holiday cover can also be provided for, hourly rates charged. Please contact Lynda McIntyre Email: ljmbookkeepingservices@gmail.com Telephone: 07774 790543 When Teamwork Makes the Difference in Property Conveyancing from TMT Legal Services Kevin Danez, Associate Conveyancing Executive at TMT Legal Services, re ects on a recent case that shows the value of teamwork and outstanding client care. “In a world driven by speed and automation, it is easy to overlook what clients remember most: how they are treated. Not just how quickly a matter is handled, but how they feel throughout the process. A recent case was a timely reminder of why personal service still matters. Late one morning, I received a call about a property transfer that needed to complete the following day. The clients were due to arrive within the hour. Many firms would have declined the instruction because of the timescales. We chose to take it on. What followed was a genuine team effort. Our Exchange, Enquiry, Client Services and Compliance teams worked together immediately, prioritising the matter to ensure everything was ready in time. The file was opened, terms were issued, identity checks completed and communications aligned, all within a remarkably tight timeframe. Within two hours, the matter was fully set up and ready to complete the next day, without compromising our usual standards. The outcome mattered, but what stood out most was the clients’ response. They arrived stressed after being let down elsewhere, but left reassured, impressed and genuinely grateful. They have since said they would like us to act for them on future transactions. The experience reinforced a simple truth: people remember how you make them feel, especially under pressure. Technical expertise is essential, but it is the way a team works together and supports a client that builds trust and lasting relationships.” TMT Legal Services combines approachable, face-to-face support with e cient technology to make the conveyancing process as smooth as possible. To nd out more, speak to the team: call 0333 188 4758, email: enquiry@tmtlegalservices.co.uk visit: www.tmtlegalservices.co.uk. Or pop into one of our o ces in Hythe, Chandler’s Ford and Bitterne Village. Kevin Danez, Associate Conveyancing Executive at TMT Legal Services
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